Bokksu Reviews

Bokksu.com offers a subscription service for Japanese snacks. The cost of the subscription depends on the length of the subscription you choose. The 1-month subscription costs $49.99 per month. If you choose a 3-month subscription, the cost is $45.99 per month. For a 6-month subscription, the cost is $43.99 per month. The 12-month subscription offers the best value at $39.99 per month. These prices are in USD. The subscription includes 20-22 Japanese snacks, candies, and a tea pairing curated around a fun cultural theme. The box ships directly from Japan and includes a 24-page Culture Guide Magazine that details each product's origin, flavors, and even common allergens. The subscription auto-renews with the option to pause or cancel anytime. Free shipping is included. Please note that if you are a new customer ordering from Bokksu for the very first time, your first box will be their "Seasons of Japan" box, which gives you the best taste of premium Japanese snacks across all four seasons. After your first box, your journey through Japan continues with their fun cultural themes curated around regions, flavors, and more to immerse you in a new adventure every month.

Bokksu is a service that delivers authentic Japanese snacks, candies, and teas sourced directly from centuries-old family makers. They offer a monthly subscription box that includes an assortment of 20 to 25 Japanese snacks, candies, and a tea pairing. Each box is curated around a fun cultural theme and comes with a 24-Page Culture Guide Magazine that details each product's origin, flavors, and even common allergens. The subscription plans range from 1 month to 12 months, with the 12-month plan offering the best value.

In addition to the subscription boxes, Bokksu also offers a variety of products in their market. These include limited edition snack collections, anime themed snacks and collection packs, gift boxes, special edition boxes, homewares, and a premium Japanese tea selection.

Every box purchased supports these family-run businesses in Japan and helps keep their traditions alive. For first-time customers, the first box will be the "Seasons of Japan" box, which gives a taste of premium Japanese snacks across all four seasons. After the first box, the journey through Japan continues with fun cultural themes curated around regions, flavors, and more to immerse you in a new adventure every month.

Bokksu.com, a popular online marketplace for Japanese snacks and products, offers a variety of payment methods. If you choose to purchase a paid subscription, your payment method will be charged on the date that you subscribe. This charge is facilitated by Bokksu and/or their third-party payment processor. By providing a payment method, you are expressly authorizing Bokksu and/or their third-party payment processor to charge the applicable fees to your chosen payment method. Please note that all transactions are subject to the terms and conditions of Bokksu.com. It's always a good idea to review these terms before making a purchase.

The Terms of Use of Bokksu.com are a legal contract between the user and Bokksu Inc.. They govern the use of all the text, data, information, software, graphics, photographs, videos, and other materials that Bokksu may make available through their website and any software that they provide for installation and use on a mobile device. By accessing, browsing, or using the site, users acknowledge that they have read, understood, and agreed to be bound by these terms. Agreeing to these terms also constitutes the user's agreement with the Bokksu Privacy Policy. These terms contain a dispute resolution and arbitration provision, including a class action waiver that affects the user's rights under these terms and with respect to disputes they may have with Bokksu. Bokksu reserves the right to revise these terms at any time. They will inform users of any modifications to these terms by posting them on the site and, if the user has registered for an account with them, by describing the modifications to these terms in an email that they will send to the email address associated with the user's account. Bokksu reserves the right, in their sole discretion and without notice to the user, to revise the products and services available on the site and to change, suspend, or discontinue any aspect of the site. They may also impose rules for and limits on use of the site or restrict the user's access to part, or all, of the site without notice or penalty. If Bokksu makes any material modifications to the services or their price for any of their services, they will notify Bokksu account holders by email at least 30 days before such change takes effect. If the user objects to any such modifications, their sole recourse shall be to cease using the site and mobile applications and, if they have a subscription with Bokksu, canceling that subscription by emailing Bokksu and following the instructions, if any, Bokksu provides in response to the user's cancellation request within 30 days of the user's receipt of Bokksu's notice of changes.

Bokksu's Return Policy states that all items purchased through bokksumarket.com are final and non-returnable due to the perishable nature of the food and drink products they curate.

As for their Shipping Policy, Bokksu Market orders placed Monday-Friday will be shipped out the same day if ordered by 3pm ET, or by the next business day. Bokksu Frozen orders ship out Monday-Wednesday to ensure your package does not experience delays over the weekend. Market orders ship from their NJ warehouse and Frozen orders ship from their IL warehouse, so times vary depending on your location and available shipping method. Market Shipments via FedEx Ground take 1-5 Business Days. Next Day Shipping and 2-Day Shipping are available in certain states. Frozen Shipments via UPS or FedEx Frozen Delivery take 1-3 Business Days. All orders over $199 qualify for free express shipping on the Bokksu Market. You can also get free shipping on Classic subscription orders, except for in certain countries specified by Bokksu.

Bokksu is a premium Japanese snack and tea subscription box service that takes you on a gourmet journey through Japan. They directly partner with local producers in Japan to source artisanal snacks and teas only found in Japan and curate them around fun themes to bring you cultural discoveries. Each box includes an assortment of 20 to 25 Japanese snacks, candies, and a tea pairing. Bokksu is a phonetic spelling of the loan word in Japanese for box. As their name suggests, they've optimized your box experience to be delightful from receiving the box to unboxing its contents to enjoying the delicious snacks. They also offer a market where you can shop for Asian snacks and groceries. Their mission is to create global empathy through authentic storytelling and commerce. You can subscribe today at their website to begin your gourmet journey through Japan.

To contact Bokksu's customer support, you can fill out the form on their Contact Us page. They aim to respond within 24 hours. If you prefer text support, you can text HELLO to 20126 for support and to get offers via text. Please note that the text support service is available for the US. For any issues related to your account, cancellation, refunds, orders, and account updates, you should create a support ticket on their website. Alternatively, you can also email them at support@bokksu.com.