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Bokksu Reviews

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Overall Rating

4.5
8 Reviews
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About Bokksu

Bokksu.com is a service that offers a subscription box filled with authentic Japanese snacks, candies, and teas. These products are sourced directly from centuries-old family businesses in Japan. Each box includes 20 to 25 items and a tea pairing. The items in the box are curated around fun cultural themes, which change every month. The subscription plans range from 1 month to 12 months, with the price per month decreasing for longer-term plans. The service also includes free worldwide shipping. The first box for new customers is the "Seasons of Japan" box, which provides a taste of premium Japanese snacks across all four seasons. After the first box, the journey through Japan continues with themes curated around regions, flavors, and more. Each box also comes with a 24-Page Culture Guide Magazine that details each product's origin, flavors, and even common allergens. The service is auto-renewable with the option to pause or cancel anytime. Every box purchased supports these family-run businesses in Japan and helps keep their traditions alive.

Bokksu Pros & Cons

Pros of Bokksu.com

Unique Snack Selection

  • Offers authentic Japanese snacks not easily found elsewhere
  • Provides a variety of sweet and savory options
  • Includes exclusive snacks made specifically for Bokksu

Cultural Experience

  • Each box comes with a cultural guide explaining the snacks' significance
  • Offers insight into Japanese culture and traditions

Quality and Packaging

  • Snacks are well-packaged to prevent damage during shipping
  • Includes premium and artisanal items from local Japanese makers

Subscription Flexibility

  • Option to pause or skip a month
  • Various subscription lengths available (monthly, quarterly, semi-annual)

Additional Benefits

  • Bokksu Rewards program for earning points on purchases
  • Bokksu Boutique for buying individual snacks

Cons of Bokksu.com

Price Point

  • Considered expensive by some customers
  • Each snack averages around $2.50, which some find pricey

Limited Customization

  • No options for dietary restrictions (e.g., vegan, gluten-free)
  • Cannot customize box contents

Repetition

  • Some customers report similar items appearing in multiple boxes

Quantity

  • Some users find the number of snacks per box insufficient for the price

Mass-Produced Items

  • Some snacks are mass-produced rather than artisanal as advertised

Shipping

  • International shipping can be costly and time-consuming

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Bokksu Customer Reviews (8)

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Susan Williams
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Feb 12, 2023
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Parnella Clavet
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Feb 11, 2023
Michael Timm
Michael Timm
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Feb 10, 2023
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Joel Campbell
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Feb 9, 2023
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Linda Morrison
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Feb 7, 2023
Alexander Hicks
Alexander Hicks
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Feb 7, 2023
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Faith Gilbert
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Feb 6, 2023
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Sarah Martin
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Feb 6, 2023

Bokksu Customer’s Q&A

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Bokksu Features and Benefits

Bokksu.com offers several key features and benefits:

  • Authentic Japanese snacks: Each box is filled with 20 different items, including sweet, savory, spicy snacks, and tea.
  • Cultural experience: Boxes include a 16-page guide to Japan and snack history.
  • Exclusive products: Many of the snacks are exclusively made for Bokksu and can't be found anywhere else.
  • Online marketplace: Customers can buy their favorite picks in bulk.
  • Past boxes: Option to buy past boxes individually.
  • Referral discount: Customers can earn discounts by referring friends.
  • Free shipping: Subscribing members enjoy free shipping.
  • International shipping: Bokksu ships worldwide.
  • Happiness guarantee: Bokksu ensures customer satisfaction.

These features make Bokksu a unique and enjoyable way to experience Japanese culture and cuisine. Happy snacking!

Bokksu Pricing

Bokksu Pricing Overview

Bokksu offers various subscription options for their Japanese snack boxes:

Monthly Subscription

  • Classic Bokksu: $49.99 per month

Gift Subscriptions

  • 3-Month Gift: $137.97 (discounted from $174.97)
  • 6-Month Gift: $263.94 (discounted from $359.94)
  • 12-Month Gift: Price not specified, but available

Corporate Gifts

  • Single Box: $59.99

Bokksu provides a range of authentic Japanese snacks, including cakes, mochi, chips, and tea. The boxes typically contain around 20 snacks per month, making the cost approximately $2.50 per snack for the monthly subscription.

Some customers find the pricing expensive, while others consider it worthwhile for the unique and hard-to-find Japanese treats. Bokksu often offers discounts for longer subscription periods and occasionally runs sales, which can provide better value for those interested in trying their service.

About bokksu.com Payment Method?

Bokksu.com, a popular online marketplace for Japanese snacks and products, offers a variety of payment methods. If you choose to purchase a paid subscription, your payment method will be charged on the date that you subscribe. This charge is facilitated by Bokksu and/or their third-party payment processor. By providing a payment method, you are expressly authorizing Bokksu and/or their third-party payment processor to charge the applicable fees to your chosen payment method. Please note that all transactions are subject to the terms and conditions of Bokksu.com. It's always a good idea to review these terms before making a purchase.

Bokksu FAQs

FAQ

How To Open A Bokksu Account?

To open an account on Bokksu.com, follow these steps:

  1. Visit the Bokksu.com website.
  2. Look for the First Box tab and click on it.
  3. Choose the subscription length. Options start at $49.95 for a single month and can be as cheap as $39.95 per month if signing up for a year-long subscription.
  4. After selecting the plan, click on "Get Bokksu Now" and proceed to checkout.
  5. By purchasing the first Bokksu box, an account is automatically created for the loyalty and rewards program. Points earned can be used to redeem discounts on future boxes, Market orders, or even get a free box!

Remember, these steps are subject to change as websites update their user interfaces and processes. Always refer to the official website for the most accurate information. Happy snacking!

FAQ

Bokksu Alternatives

Here are some alternatives to Bokksu.com:

  1. TokyoTreat.com: A Japanese snack subscription box that delivers monthly Japanese candy from Tokyo to your door with shipping worldwide.
  2. Sakura.co: Explore new authentic Japanese snacks every month. Indulge in hand-selected seasonal sweets, snacks and tea made by local makers. Worldwide shipping.
  3. JapanCandyStore.com: World’s #1 Japanese online store! Get tasty Japanese snacks from Kit Kat, Pocky & more! Shop popin cookin kits, hi-chew & other fun Japanese candy flavors! Free shipping straight from Tokyo to your door!
  4. SakuraBox.com: Share the Japanese experience with curated candy & snack boxes. Beautifully packed, next-day shipping & English info. Dive into Japan's best & shop today!
  5. BokksuMarket.com: Bokksu Market delivers your favorite Asian snacks and grocery items like Japanese snacks, Korean instant noodles, and Chinese chili crisp right to your door! From pantry staples and kitchenware to delicious snacks and drinks, shop and buy a curated assortment of Asian food products. Free shipping on orders over $49!

Please note that these are just a few alternatives and there might be more options available online. Happy snacking!

FAQ

How does Bokksu work?

You can choose from four subscription options: monthly, quarterly, bi-annual, or annual delivery. Each Bokksu box includes a variety of Japanese snacks and teas, selected based on a specific region or theme, as well as a tasting guide that provides information about the included products and their producers.
FAQ

What is included in a Bokksu box?

A Bokksu box typically includes a variety of snacks, such as cookies, crackers, chips, and candies, as well as premium teas. The exact selection of products may vary depending on the theme or region of the box.
FAQ

How much does Bokksu cost?

Bokksu offers several subscription options with different price points. Prices start at $49.99 per month for the Classic Bokksu box, which includes 17-20 snack items and 2-3 premium teas.
FAQ

Is Bokksu available internationally?

Yes, Bokksu ships to countries around the world. You can check the availability of Bokksu in their country on the company's website.
FAQ

How do I cancel my Bokksu subscription?

You can cancel their Bokksu subscription at any time by contacting the company through their website or by emailing info@bokksu.com.
FAQ

Is there a guarantee or refund policy for Bokksu?

Bokksu offers a 100% satisfaction guarantee for its products. If customers are not satisfied with their Bokksu box, they can contact the company to request a replacement or a refund.
FAQ

How can I contact Bokksu?

Customers can contact Bokksu through the company's website, by emailing info@bokksu.com, or by reaching out through social media.
FAQ

About bokksu.com Prices and Cost?

Bokksu.com offers a subscription service for Japanese snacks. The cost of the subscription depends on the length of the subscription you choose. The 1-month subscription costs $49.99 per month. If you choose a 3-month subscription, the cost is $45.99 per month. For a 6-month subscription, the cost is $43.99 per month. The 12-month subscription offers the best value at $39.99 per month. These prices are in USD. The subscription includes 20-22 Japanese snacks, candies, and a tea pairing curated around a fun cultural theme. The box ships directly from Japan and includes a 24-page Culture Guide Magazine that details each product's origin, flavors, and even common allergens. The subscription auto-renews with the option to pause or cancel anytime. Free shipping is included. Please note that if you are a new customer ordering from Bokksu for the very first time, your first box will be their "Seasons of Japan" box, which gives you the best taste of premium Japanese snacks across all four seasons. After your first box, your journey through Japan continues with their fun cultural themes curated around regions, flavors, and more to immerse you in a new adventure every month.

FAQ

About bokksu.com Popular Products and Services?

Bokksu is a service that delivers authentic Japanese snacks, candies, and teas sourced directly from centuries-old family makers. They offer a monthly subscription box that includes an assortment of 20 to 25 Japanese snacks, candies, and a tea pairing. Each box is curated around a fun cultural theme and comes with a 24-Page Culture Guide Magazine that details each product's origin, flavors, and even common allergens. The subscription plans range from 1 month to 12 months, with the 12-month plan offering the best value.

In addition to the subscription boxes, Bokksu also offers a variety of products in their market. These include limited edition snack collections, anime themed snacks and collection packs, gift boxes, special edition boxes, homewares, and a premium Japanese tea selection.

Every box purchased supports these family-run businesses in Japan and helps keep their traditions alive. For first-time customers, the first box will be the "Seasons of Japan" box, which gives a taste of premium Japanese snacks across all four seasons. After the first box, the journey through Japan continues with fun cultural themes curated around regions, flavors, and more to immerse you in a new adventure every month.

FAQ

What are the terms and conditions of Bokksu.com?

The Terms of Use of Bokksu.com are a legal contract between the user and Bokksu Inc.. They govern the use of all the text, data, information, software, graphics, photographs, videos, and other materials that Bokksu may make available through their website and any software that they provide for installation and use on a mobile device. By accessing, browsing, or using the site, users acknowledge that they have read, understood, and agreed to be bound by these terms. Agreeing to these terms also constitutes the user's agreement with the Bokksu Privacy Policy. These terms contain a dispute resolution and arbitration provision, including a class action waiver that affects the user's rights under these terms and with respect to disputes they may have with Bokksu. Bokksu reserves the right to revise these terms at any time. They will inform users of any modifications to these terms by posting them on the site and, if the user has registered for an account with them, by describing the modifications to these terms in an email that they will send to the email address associated with the user's account. Bokksu reserves the right, in their sole discretion and without notice to the user, to revise the products and services available on the site and to change, suspend, or discontinue any aspect of the site. They may also impose rules for and limits on use of the site or restrict the user's access to part, or all, of the site without notice or penalty. If Bokksu makes any material modifications to the services or their price for any of their services, they will notify Bokksu account holders by email at least 30 days before such change takes effect. If the user objects to any such modifications, their sole recourse shall be to cease using the site and mobile applications and, if they have a subscription with Bokksu, canceling that subscription by emailing Bokksu and following the instructions, if any, Bokksu provides in response to the user's cancellation request within 30 days of the user's receipt of Bokksu's notice of changes.

FAQ

bokksu.com Return Policy?

Bokksu's Return Policy states that all items purchased through bokksumarket.com are final and non-returnable due to the perishable nature of the food and drink products they curate.

As for their Shipping Policy, Bokksu Market orders placed Monday-Friday will be shipped out the same day if ordered by 3pm ET, or by the next business day. Bokksu Frozen orders ship out Monday-Wednesday to ensure your package does not experience delays over the weekend. Market orders ship from their NJ warehouse and Frozen orders ship from their IL warehouse, so times vary depending on your location and available shipping method. Market Shipments via FedEx Ground take 1-5 Business Days. Next Day Shipping and 2-Day Shipping are available in certain states. Frozen Shipments via UPS or FedEx Frozen Delivery take 1-3 Business Days. All orders over $199 qualify for free express shipping on the Bokksu Market. You can also get free shipping on Classic subscription orders, except for in certain countries specified by Bokksu.

FAQ

What is Bokksu?

Bokksu is a premium Japanese snack and tea subscription box service that takes you on a gourmet journey through Japan. They directly partner with local producers in Japan to source artisanal snacks and teas only found in Japan and curate them around fun themes to bring you cultural discoveries. Each box includes an assortment of 20 to 25 Japanese snacks, candies, and a tea pairing. Bokksu is a phonetic spelling of the loan word in Japanese for box. As their name suggests, they've optimized your box experience to be delightful from receiving the box to unboxing its contents to enjoying the delicious snacks. They also offer a market where you can shop for Asian snacks and groceries. Their mission is to create global empathy through authentic storytelling and commerce. You can subscribe today at their website to begin your gourmet journey through Japan.

FAQ

How do I contact customer support at Bokksu?

To contact Bokksu's customer support, you can fill out the form on their Contact Us page. They aim to respond within 24 hours. If you prefer text support, you can text HELLO to 20126 for support and to get offers via text. Please note that the text support service is available for the US. For any issues related to your account, cancellation, refunds, orders, and account updates, you should create a support ticket on their website. Alternatively, you can also email them at support@bokksu.com.

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